Terms of service

Terms of Service

Last updated: 5 April 2026

Welcome to www.the-wok-house.co.uk, operated by The Wok House. By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.

1. Acceptance of Terms

By browsing, registering, or making a purchase on this website, you confirm that you have read, understood, and agree to these Terms of Service, our Privacy Policy, and our Terms of Sale.

2. Account Responsibilities

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activities that occur under your account.
  • Notifying us immediately if you suspect unauthorised access to your account.

We reserve the right to suspend or terminate your account if we believe it is being used in violation of these Terms.

3. Prohibited Uses

You agree not to use this website to:

  • Engage in any unlawful, fraudulent, or harmful activity.
  • Attempt to gain unauthorised access to our systems or networks.
  • Transmit viruses, malware, or other harmful code.
  • Scrape, crawl, or harvest data from this website without our express written permission.
  • Infringe upon the intellectual property rights of The Wok House or any third party.
  • Interfere with or disrupt the operation of this website.

4. Content Accuracy

We strive to ensure that all information on this website is accurate and up to date. However, we do not warrant that the content is error-free, complete, or current. The Wok House reserves the right to modify content at any time without prior notice.

5. Third-Party Links

This website may contain links to third-party websites or services. These links are provided for your convenience and do not imply endorsement. The Wok House is not responsible for the content, privacy practices, or terms of any third-party sites.

6. Intellectual Property

All materials on this website — including but not limited to text, images, logos, graphics, and software — are the property of The Wok House and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, The Wok House shall not be liable for any loss or damage arising from your use of this website, including but not limited to direct, indirect, incidental, punitive, or consequential damages. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

8. Indemnification

You agree to indemnify and hold harmless The Wok House, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of this website or breach of these Terms of Service.

9. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of this website at any time without prior notice. We shall not be liable for any modification, suspension, or discontinuation of the service.

10. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

11. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

If you have any questions about these Terms of Service, please contact us:

The Wok House
101 Chatsworth Rd, London NW2 4BH, United Kingdom
Email: info@the-wok-house.co.uk
Phone: +44 7888 396 427
Hours: Monday to Friday, 8am to 6pm (London time)
Response within 24 business hours.